Understanding Propensity Towards Participatory Evaluation to Maximise Evaluation-Led Organizational Change
The main topic of this presentation is to present the concept of propensity in the context of evaluation-led organizational change, focusing on cognitive behavioural theories.
Evaluations can be used to initiate changes in organizations. While non-participatory evaluations are widely criticised for their lack of use, many value participatory evaluations whereby organization members as well as evaluators collaborate throughout the evaluation process. Their participation is believed to play in favour of a better understanding of the process. Increasing learning will result in a better use of evaluations. Hence, higher implication in the process would lead to more frequent use of evaluation results and eventually to changes in the features of an organization.
Organization members can be more or less reluctant to follow such a participatory procedure, thereby hampering or facilitating organizational modifications. So, their propensity towards participatory evaluation is a potential determinant of success or failure of the evaluation procedures aimed at organizational change.
First we will present a frame including processes and conditions of evaluation-led organizational change based on a literature review. Then, propensity to participatory evaluation will be positioned within the frame, highlighting its coherence with cognitive behavioural theories. The propensity towards participatory evaluation includes willingness to learn. Finally, we will provide ways to operationalize the propensity concept.
Understanding propensity towards evaluation to generate changes is of interest for agencies funding evaluations, managers and evaluators carrying out evaluations, organizational members entering an organizational change process with participatory procedures, teachers interested in innovative participatory evaluations, researchers diving into the fields of evaluations or learning organizations.
Keywords: Organizational Change, Participatory Evaluation, Cognitive Behavioural Theory
PhD Candidate, Faculty of Medicine, University of Montréal